Refund Policy
Thank you for choosing Athwada Academy. We value your satisfaction and strive to provide you with the best online educational experience in cryptocurrency and trading. If, for any reason, you are not completely satisfied with your course enrollment, we are here to help.
Refund Eligibility We accept refund requests within 7 days from the date of purchase. To be eligible for a refund, you must not have completed more than 10% of the course content, and you must not have downloaded the core supplementary materials.
Refund Process Once we receive your refund request and verify your course progress, we will notify you of the status of your refund. If your request is approved, we will initiate a refund to your original method of payment. Please note that the refund amount will exclude any transaction or processing fees incurred during the initial purchase.
Course Exchanges If you mistakenly enrolled in the wrong program and would like to exchange it for a different course (e.g., transferring to a different trading phase), please contact our support team within 7 days of your order. We will provide you with further instructions on how to proceed with the course transfer.
Non-Refundable Items Certain purchases are non-refundable. These include:
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Courses that have been fully completed
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Downloadable digital resources, guides, or software
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Personalized mentorship or one-on-one coaching sessions
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Special discounted bundles (e.g., Complete 8 Phase Advanced Trading Bundle)
Technical Issues & Access Problems In the event that you experience technical difficulties accessing your account, course videos, or materials, please contact us immediately. We will resolve the technical issue promptly to ensure you have uninterrupted access to your education.
Processing Time Refunds and exchanges will be processed within 5 business days after your request is approved. Please note that it may take additional time for the refund to reflect in your bank account, depending on your payment provider.
Contact Us If you have any questions or concerns regarding our refund policy, please contact our support team. We are here to assist you and ensure your learning journey with us is smooth and hassle-free.
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Email: mhamunasinghe@gmail.com
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Phone: 070 255 6977